Managed IT Support
As a Managed Service Provider (MSP) our team successfully manage a lot of client’s IT systems. We implement best practices on all our client sites and have invested in systems to make this job easier for us which means we deliver a superior service and your computer systems have less performance issues and downtime.
Pro-active Managed IT services – Platinum
Our Pro-active Managed IT package suited for businesses as we offer 24/7 Real-time Server Monitoring so we can keep your severs operational and prevent costly down time.
This means we shall respond of notification and be onsite if necessary. We pro-actively manage all workstations and servers to prevent downtime and failures.
With our Pro-active Managed IT services comes are remote computer support which helps keep severs running with all the latest updates and regular maintenance to keep your systems running at their best.
Our special packages key points are
· No Hidden Costs
· SLA response – 2 hours remote, 4 hours onsite
· 24/7 Real-time Server Monitoring
· Preventative Maintenance & Updates
· Guaranteed Fast Response Times from our support team
· Unlimited Remote Support
· Electronic Ticketing System
Our aim is to always go above and beyond in the support and help we provide. It is important to us that your company can function and operate normally without being held back by your IT systems or worse, the IT support you receive for them.